Scam Targets Charter Customers

By: WSAW Staff Email
By: WSAW Staff Email

It sounds like a great deal-- pay your Charter bill early, and receive a free gift. However, the holiday promotion is a scam according to a spokesperson for Charter.

“This is an old and common scam that generally affects multiple types of companies and utilities. Whether it's a phone company, gas company, or a cable company. So it's definitely not unique to Charter,” Explained Kim Haas, director of regional communications with Charter Communications during an interview with WEAU-TV.

The scam seems believable because potential victims say the scammer has some personal information about them like the amount of time they've been a customer.

The fake promotion offers customers the chance to pay three months in advance and they'll receive a service upgrade and Kindle Fire. However, the payment must come in the form of a prepaid credit card-- which should raise a red flag.

Charter said they're not aware of any security breach of account information and that they have a team working to research these issues. They say to call or check their website to see which promotions they offer.

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