Scam Targets Charter Customers

By: WSAW Staff Email
By: WSAW Staff Email

It sounds like a great deal-- pay your Charter bill early, and receive a free gift. However, the holiday promotion is a scam according to a spokesperson for Charter.

“This is an old and common scam that generally affects multiple types of companies and utilities. Whether it's a phone company, gas company, or a cable company. So it's definitely not unique to Charter,” Explained Kim Haas, director of regional communications with Charter Communications during an interview with WEAU-TV.

The scam seems believable because potential victims say the scammer has some personal information about them like the amount of time they've been a customer.

The fake promotion offers customers the chance to pay three months in advance and they'll receive a service upgrade and Kindle Fire. However, the payment must come in the form of a prepaid credit card-- which should raise a red flag.

Charter said they're not aware of any security breach of account information and that they have a team working to research these issues. They say to call or check their website to see which promotions they offer.


Join the Conversation!

To comment, the following rules must be followed:

  • No Obscenity, Profanity, Vulgarity, Racism or Violent Descriptions
  • No Negative Community Comparisons
  • No Fighting, Name-calling, or Personal Attacks
  • Multiple Accounts are Not Allowed
  • Stay on Story Topic

Comments may be monitored for inappropriate content, but the station is under no legal obligation to do so.
If you believe a comment violates the above rules, please use the Flagging Tool to alert a Moderator.
Flagging does not guarantee removal.

Multiple violations may result in account suspension.
Decisions to suspend or unsuspend accounts are made by Station Moderators.
Questions may be sent to comments@wsaw.com.
Please provide detailed information.
All comments must adhere to the WSAW.com discussion rules.

powered by Disqus