WPS Warns of Potential Payment Scam

By: WSAW Staff Email
By: WSAW Staff Email

A Wisconsin Public Service says they're hearing reports of a scam that's targeting their customers.

WPS says someone is calling customers requesting money for "delinquent accounts," for payments that have not been received. Customers were told that their power would be disconnected immediately, but they were given an hour or two to make payment to avoid the disconnection.

A major red flag in this scam is that customers were told to purchase prepaid debit cards and then call back to make payment. Another version is the customer is told to assemble the cash for pickup. WPS will never provide these instructions for making payment on your account.

To confirm suspicions, customers should follow these tips and report the behavior:

Calmly write down any information the caller provides to you.
Take note of the call date and time, caller ID, a description of the caller and any details revealed to you by the caller.
Do not provide any private information or banking information.
Contact your utility to verify this was a legitimate call. If not, call the police to report the scam.

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