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Winter Moratorium on Utility Disconnections ends April 15


Facing service disruption isn't the only problem Wisconsin Public Service customers who are behind face.

Kelly Zagrezebski, WPSC Community Relations spokesperson said scammers are also targeting customers behind on their bills. She said they say they are from Wisconsin Disconnection Services and they threaten to cut off your utilities in just 45 minutes unless you purchase a credit card from Walmart.

Zagrezebski says that's not how it works. She said there is help available for those who are behind. The easiest way is to set up a payment plan with WPS by calling (866) 215-5812. She says waiting until near the end of the winter period when disconnects are not allowed will make it more difficult to make arrangements to keep service on.

State law bars utilities from disconnecting residential service from November 1 to April 15 annually.

Zagrezebski nearly 26,000 are four months or more behind on their bills. The colder than normal winter is to blame.


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