Three-Story Apartment Building Getting Month-Long Broken Elevator Fixed

An out-of-order elevator that's made it dangerous for physically disabled residents on the second and third floors of a Wausau apartment building is finally being fixed.

Otis United Technologies Company workers began repairing the elevator on Monday, after it had been broken for a month. Residents at Mount View Apartments said there are several residents in wheelchairs or with physical disabilities that either make the stairs difficult, or not an option.

Bonnie Genett lives on the third floor. She had knee surgery a month ago. She said it's very painful for her to walk up and down the stairs, so she avoids going out and has missed things important to her like going to church. She did not expect the elevator to be fixed anytime soon.

"That's going to help a lot of people who are handicap and have problems. I think it's great that they finally have decided to fix our elevator," she said.

Sue Zimmer lives on the second floor and has back problems. She said she's had to change her grocery shopping habits to avoid carrying heavy loads up the stairs. She's, of course, happy it's being fixed.

"I was really concerned about our people up stairs that couldn't get down and that concerned me very much, so I'm very happy that it's being fixed," she said.

Otis workers said their work should be finished on Wednesday.

NewsChannel 7 spoke with the landlord. He denied to comment the first time we reached out on Friday, but on Monday he said the repairs were scheduled for this time a month ago. He said they were waiting for custom-made parts for the elevator.

If you're having concerns or problems with your apartment that are not getting handled, you can reach out for assistance. A good place to contact is the Fair Housing Council of Wisconsin. Their website is:

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