In 2 years time, Security Health Plan had to update their computer systems and products to be ready for the roll-out of the Affordable Care Act earlier this month. Now, that pre-planning is allowing their employees to help residents in our area navigate the sticking points of the Federal exchange site.
Chief Marketing Officer John Kelly says other than problems with the Federal site, the biggest hiccups since enrollment started are getting people the right information to understand how exchanges work, and what the Affordable Care Act can really offer.
However, Kelly says even though the overall feeling has been frustration and confusion from failed attempts on the on-line marketplace; people are craving for more information on the law itself.
“Look at it from the public stand point, there is a lot more interest now in the federally facilitated marketplace, and those exchange products. This past week has been the most busy week in terms of people asking for information, so far, we’ve seen interest going up continuously.”
Already numerous customers have applied and gotten through on the website successfully. Security Health Plan hopes to add on their website a place to explain what things you should have before getting through on the Federal Government website. You can find that at healthcare.gov.
Also, the Bridge Community Health Clinic will host three Affordable Care Act enrollment sessions at the Marathon County Library: October 22 and 28th starting at 5pm until 8pm, and October 24th from 6:30pm to 8pm.
Clinic staff will help anyone who wishes to enroll in the online health care marketplace at those times.
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