Portage County Ready to Combine 911 Operations

Two 911 dispatch centers have sat across the street from each other for years,
but now they are about to come together. It is all part of a plan to increase efficiency.

"It is going to be co-location so we are going to have two separate dispatch centers in one facility.. With that it should be seamless for anyone needing assistance in either the Stevens Point Police Department or the County Sheriff's Office." said Portage County Communications Manager Denise Schultz

The new dispatch center located in the Portage County Sheriff's Department opened back in April.
It is designed to have the most modern emergency response technology while also having all of the creature comforts and touches of home for 911 operators.
The Stevens Point dispatchers are looking forward to the bright, new space.

"I think it is going to provide a much better working environment as well as having more people on duty at any given time. It helps spread the work more evenly. It avoids anyone being overly taxed. There are people there to share in the workload." said Stevens Point Emergency Management Director Sally McGinty

The Stevens Point dispatchers will soon become Portage County employees.
While the departments will operate separately for a few months, the hope is that they will eventually integrate completely, but it will first require some training.
The departments hope to have the entire transition complete by August.


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