Mount View Apartment Residents Outraged by Broken Elevator

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Carol Behr has been living in Mount View Apartments since March, and when the only elevator in the building stopped working a month ago, she said she'd had enough. "August 3rd will be a month," said Behr, "He keeps telling people that yea he's gonna have it done. So far nothin'."

Behr isn't the only concerned resident. Bonnie Genett just had knee surgery. She said it's a strain just to go up and down the stairs every day. "I got home here the 3rd of July, after I was done with rehabilitation, and the elevator was broke. So I gotta use the steps. All the time," said Genett.

Ganett said she and dozens of other disabled tenants on the 2nd and 3rd floor have literally been stuck in their apartments for the past few weeks.

"A friend of mine that lives down there, his name was Otto, he's got problems going down the steps and he's 91 years old," said Genett, "And I don't think it's right for him to be stuck up here like I am."

And it's not just a convenience issue. Many tenants like Genett are afraid of what could happen if there were ever an emergency.

"We'd be stuck," said Ganett, "If there was a fire how am I supposed to get down and get out of here? I'd be stuck in my apartment."

Sara Ogura has been living in Mount View for three years now. She said the broken elevator is just the tip of the iceberg, and a few weeks ago she started passing out complaint forms for other tenants to fill out.

"I had printed off landlord and tenant complaint forms, and I had went around and got as many as I could," said Ogura. Over the past few weeks Ogura collected 10 to 15 forms, all with different names and a different complaint.

After speaking with the tenants, I reached out to the landlord who said he had no comment on the issue. But he reassured me the problem will be fixed soon.

And if you're having concerns or problems with your apartment, you don't have to handle it alone. A good place to contact is the Fair Housing Council of Wisconsin. Their website is:

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