Portage Co. Dispatchers Remain Busy During Snowstorms

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Notification lights turn from green to red at the Portage County Dispatch Center when a dispatcher is answering call. During snowstorms like the one Tuesday, it was rare that the light was green.

In fact, by the time 10 a.m. rolled around the four dispatchers on duty Tuesday morning had already taken 55 separate calls for service.

Seventy-thousand-four-hundred-and-thirty-three-- that's the number of residents Portage County 911 Dispatchers are responsible for keeping safe everyday.

It's a pretty big job on a sunny day---but when the snow falls, the task gets even bigger.

"When you see the snowfall when you are driving in, we know its gonna be a busy day. We call them snow days,” Explains Melissa Pitcher, Communication Technician

Pitcher says thankfully the numerous call results in few serious injuries.

“Usually just slide ins. People get driving too fast, not paying attention. Snow can just grab your tires and pull you in too,” she says.

The best advice to drive slow or just stay home if you can.


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