Bystanders Delay Repairs

By: Sabrina Wu
By: Sabrina Wu

Wisconsin Public Service crews say one thing that has been slowing down their efforts to restore electricity to homes is people who drive by to check out the ice damage. They say work is being delayed because people keep stopping to ask questions.

"We really want to respond to our customers," Leah Van Zile, with WPS's communications department said. "So whether you're working the line or answering calls, we're all trained to respond to customer requests."

Crews say most simple projects take about 30 minutes to finish, but it puts them back about 10 minutes every time they're stopped. At the end of the day, every half hour they have lost means one customer that stays without power for the night.


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